Copyright © 2008 Zimri Companies. All Rights Reserved.
Why Zimri Companies?
Zimri Companies' excellent prices are not the only reasons why our customers rave about our services! Our customers appreciate:
Industry-leading Customer Care program
Rock-solid network - 99.99% uptime guaranteed
100% customer satisfaction guaranteed
Unmatched reliability
Lightning-fast network connectivity
Custom hosting environment
Innovative support technology
Our Industry-leading Customer Care program promises that we are available to you 24/7/365. It's not just one person running this, it's takes a very large, intelligent group to keep your site up and running. Our team is always solving those small problems, so that your revolutionized experience is perfect here at Zimri Companies! It's what those others company's just pretend to do.
Our Rock-solid network guarantees that your site is always up. Don't believe us, well what if we told you that in the entire time we have been open, not one server has crashed? It's true! Our company lives on a 1-hour Hardware Replacement Promise. This means that you probably aren't even going to notice if something goes wrong, because our datacenters are constantly working to keep this under control. Which obviously means more visitors, users, and productivity for you!
Our 100% Customer Satisfaction Guarantee means that no matter what time of day, we are there for you! Not only do we have support for you 24/7/365 (which you can easily reach by calling us toll free at 888.861.5230), we also have a quick and convenient ticket system, in which, we will respond within a couple of hours to make sure your service(s) are well satisfied, just like we promise! There's a team of experts always working at any time and every time of the day. So if something goes wrong at 3 am, don't worry! Our team will be there, so no matter what happens, we have your back!
No hosting company can compare to us! Just look at the facts! We are a hosting company offering products and advancements that other hosting companies won't be offering for years! The fact is, we put everything into our customers. It's all about what our customers want and what our customers need. That is why we are revolutionizing the hosting platform. We are in a very small percent of hosts who would even imagine of hosting two control panels, but we have actually put it into use! On top of all this, we give you your own dedicated team.
Our clients rave getting their own dedicated team of specialists on their side. Each of our customers get their own team of specialists. This will help Zimri Companies once again climb to the top with our 100% Customer Satisfaction Guarantee. It's just another example of how we are focusing our company around you, the client! We take great pride in satisfying each and every customer. And with each client getting their own dedicated team of specialists (AT NO EXTRA COST), we ensure that all of our clients are 100% Satisified with our services! Each client will go through their own dedicated support person so that they know what's going on. With over 550,000 clients, it gets difficult to keep track of all our clients. This is why you get a dedicated support team. They know the inside and outside of each customers story. However, after business hours, we can bet that our callcenters are waiting on you in time of need. And in an emergency, we will even contact your dedicated support team leader.
Our lighting-fast network connectivity ensures that even if the internet is busy as can be, your site will still be up! Zimri Companies 'Inside-Out Network' provides the unique ability for your data to travel over the optimal path to reach its destination using BGP4 routing protocol. This is done through utilizing direct connections to several leading Internet backbone providers. We have the following bandwidth connections to our backbone providers:
* DS3 to QWest (45 Mbits)
* DS3 to UUNet (45 Mbits)
* OC3 to UUNet (155 Mbits)
* OC3 to Global Crossing (155 Mbits)
* OC3 to AT&T (155 Mbits)
* OC3 to AT&T (155 Mbits)
This will also redirect the path if there is a "blockage" of users in once area of the internet. Unlike other internet companies, our servers are set to redirect to get to the destination the quickest. We have chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 100% uptime guarantee . The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the Zimri Companies network top-notch.
Our custom hosting enviornment ensures that your information and your site is always up and secure. We strongly believe that the environment where the servers are located is as important to our client’s websites as the services our clients are receiving. The Zimri Companies Data Center is geographically located near an Internet Exchange Point to minimize traffic hops and optimize performance. Our Data Center features a Power Management System which includes 2.5 megawatts premise power, a customer dedicated power backed up by an Uninterruptible Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated circuit breaker protection and scalable customer power. We also have fire zones above the ceiling and below the floor, specialized heat/smoke sensors and automatic fire department notification. Our Mainframe Style Construction includes HVAC, separate cooling zones, and seismically braced racks. Our server hosting facility also uses scalable areas; cabinets, full open racks, shared open racks, and are secured by motion sensors, key-card access, video camera surveillance, a security breach alarm, and 24/7 police monitoring. Our Network Operations Center is a high security facility, and no customer is permitted to enter this area. Certified technicians are monitoring the equipment 24 hours a day.